PILLARSChinese astrology, decodedFree reading ↓

Refund Policy

Effective date: June 24, 2026
Operator: PILLARS (“we,” “us”)
Contact: hzhang835@gmail.com

10-day, no-questions refund

If you’re not satisfied with a paid reading, email us within 10 days of your purchase and we’ll refund you in full — no questions asked. This applies even if your reading has already been delivered.

How to request a refund

  • Email hzhang835@gmail.com from the address you used at checkout.
  • Include your name and, if you have it, your order or payment reference.

Processing

Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank or card issuer.

Questions

Anything unclear? Email hzhang835@gmail.com and we’ll help.